Professional Virtual Receptionist Services.
Create your own virtual office with a live receptionist team answering your calls 24/7.
Plans & Pricing
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers for a personalized experience.
![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
Build brand loyalty with a virtual office receptionist.
93%
of customers are likely to make repeat purchases with companies who offer excellent customer service.1
Our virtual receptionists know every engagement is an opportunity to build on the loyalty customers have to your brand.
Why use a virtual receptionist
service?
24/7 customer service
With a team of virtual receptionists supporting your business 24/7/365, customers can reach you, anytime.
Messages and voicemail
Our call agents can adapt the way they answer your calls and take messages based on your custom call script.
Call forwarding and routing
We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.
Lead generation and qualification
Not all opportunities are created equal. A lead qualification service helps you prioritize the most promising opportunities and convert the best leads.
Appointment booking
Use our online booking platform Setmore or your own online calendar to help callers book appointments with ease.
Industry-specific expertise
With specialist training tailored to your industry our virtual receptionists give a professional response every time.
US business number
Get a secure business line for your business. Keep your work and personal life separate with a dedicated business telephone number.
View every interaction, Anywhere
Log into your Client Web Access portal to view messages, see your usage, and adjust your account settings Anywhere.
The voice of your business.
The best virtual receptionist service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.
From lead qualification to 24/7 Live ChatSupport, they combine expertise, efficiency and empathy to give your customers consistently professional service.
1.Let’s talk.
Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.
2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of your interactions via our app, SMS, or email.
See pricing.
Find the right plan for your business.
By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.
FAQs.
What is a virtual receptionist?
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A virtual receptionist is a real person who answers calls on behalf of your business. Virtual receptionists essentially act as an in-office receptionist would.
How can a virtual receptionist service help me?
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By outsourcing your support duties to a team of virtual receptionists, you can also offer 24/7 support to customers.
Do you provide virtual receptionist services for small businesses?
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Yes. Our virtual customer support team specializes in providing services to small businesses across industries, including legal, healthcare, franchise and many more.
How do I receive my messages?
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Your account comes with free access to your own AnswerConnect portal. From your portal, you can view all your calls, appointments and messages. You can also update your status based on availability and enjoy instant messaging with your colleagues.
Can't find the answer to your question? Call us now: 0800 700 8888 or email us at sales@answerconnect.com.
Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Carol DweckOur success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
AnswerConnect customers have helped us plant