Why Choose Us | AnswerConnect

The answer is connecting.

At AnswerConnect, we stand
for real people creating real connections.

Our people.

Our Canada based customer experience experts work from distraction-free home environments, allowing them to have a healthier, happier work/life balance.

Our team enjoy paid time to grow their skills and give back to their communities. That commitment to their wellbeing is reflected in their commitment to building personal and professional connections with your customers.

24/7 live virtual support.

AnswerConnect’s customer experience experts are here every minute of every day at no extra charge.

Round-the-clock live answering means so much more than just 24-hour coverage.

It means more time to focus on your existing clients.
It means every caller speaks with a professional customer experience expert.
It means more flexibility to chase the opportunities that lift your bottom line.

AnswerConnect has been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

Perry Power

Very useful service - easy to communicate with and set up scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

Russ Dyble

Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

Leanne Scaletta

We have been with answer connect for about 6 months now, and I am very pleased with there staffs call handling abilities, along with the quickness they are able to adjust to changes in our script.

Jason Santa Lucia

This has been the best decision our company made with regards to a call center service. The team is extremely professional, great customer service and very easy to work with.

Janet Langrehr

AnswerConnect has been awesome to work with. They have been very helpful and knowledgable when setting up our call script and were able to quickly help us get integrated to our internal CRM application.

Daron Zwink

The answer connect set up process was great. They offer so many features and my agent, Tressa worked really hard to go step by step with me in creating scripting and processes for our phone calls.

Shana Kotsiris

Answer Connect is very professional and thorough. Their "back office" is very functional and interactive allowing one to "tweak" call handling and scripts.First impression is A+!

Rod Yarger

Our on-boarding experience with AnswerConnect was seamless. The support they have provided since we started has been perfect. We are quite pleased with the decisions to work with them.

Scott Snider

Answer Connect is extremely responsive, and they've been able to tackle any problem that we ask them to so far. I'm very happy to have them answering our firm's after hours calls.

Emily

Supporting your business.

1.Easy set-up.
Friendly AnswerConnect customer experience experts can start answering your calls the same day you sign up.
2.Scalable plans.
You'll have busy periods, and you'll have quiet periods. With a scalable answering service, you can upgrade and downgrade your plan anytime.
3.No fixed contract.
We don't need a commitment, we know you'll love our unparalleled service, our suite of tools, and all the new business you'll gain.