Creating Your On-Call Calendars.

Answering services can be more than your after-hours handling assistant. It can provide live scheduling, call patching, live chat, lead generation, and on-call calendars. On-call calendars and scheduling are vital for contract workers, healthcare professionals, emergency services, and more. They keep the business running and customers satisfied. 

Peace of mind for business owners.

With Answering services, business owners can have peace of mind knowing their on-call calendars are up-to-date. Through the CWA app, call responsibilities and call shifts run smoothly in their designated time zones for the month.

Using the Customer Web Access portal, clients can go into accounts and update their information and calendars as needed. The portal allows customers to update staffing lists, on-call calendars, create multiple schedules, and more. In the Manage tab, clients can configure their on-call schedule or even have it scheduled to update monthly. 

Customers can also call our Service Line to create the listing and email agents updates when changes need to be made. When schedules are created, phones automatically forward to the next on-call personnel. Dial *21 or *67, depending on the forward type.

On-call calendars and features for the win.

This will continue as the on-call schedule follows. On-call team members no longer have to worry about the schedule. This comfort aids in creating a better work-life balance for team members and owners alike. 

The call rotation scheduling and calendar updates are just one of many different features that customers have access to when partnering with AnswerConnect. Ready to take your business to the next level? Contact one of our team members today at 800-700-8888 or email us at sales@answerconnect.com.

Source: AnswerConnect