People-powered
customer support
services.

24/7 connection to real receptionists.

Plans & Pricing
Woman talking with a headset and smiling

Build connections with 24/7 customer support.

Most businesses invest substantial time and money in customer acquisition. But your existing customers are your best asset. Keep them loyal with the best customer service support, 24/7.

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The power of a positive experience.

90%of Americans use customer service as a factor in deciding whether or not to do business with a company.1

Source: 1Trustpilot.
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Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Connect anywhere

    Anywhere

    Our receptionists work anywhere for friendly, natural caller interactions.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office, or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We’ve got you covered.

The voice (and ears) of your business.

The best virtual receptionist service is the one that can handle the unique challenges of your business. Our
friendly receptionists are an extension of your firm.

From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your
customers consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or
    email.

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Bilingual answering.

We offer bilingual coverage for your Spanish-speaking callers. Give your customers the support they need in the language they're most comfortable using.

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Grow your business today.

Plans & Pricing

FAQs.

  • What does a customer support service include? Arrow icon

    Every live answering plan includes, but is not limited to the following:

  • How does a customer support service work?Arrow icon

    A customer support service provides real-time responses to business calls and chats, recording and relaying messages to the business owner or other relevant member of staff.

  • Who will be answering my calls?Arrow icon

    A team of professional virtual receptionists handle your calls and chats. Our team works with you to create personalized scripts, so each call is answered appropriately and effectively.

  • Can I access recordings or transcripts of calls taken by the customer support service? Arrow icon

    Yes! You will receive instant notifications after every interaction with your callers. Listen back to calls or read call transcripts through the AnswerConnect app.

  • Will my customer support service operate even when I’m out of office?Arrow icon

    Yes! Our services are provided 24/7/365. So when you turn off, your business doesn’t have to.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

See pricing.

Find the right plan for your business.

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

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Choose your plan.

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $350 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.50 per additional minute

  • Best value badge
    Growth

    300 minutes

    $395 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

  • Standard

    400 minutes

    $575 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

Team Human book cover

Team Human

Douglas Rushkoff

Outlining how we can achieve our greatest aspirations when we work together, Team Human reminds us of the power of human connections.

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