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Bilingual answering services.

Offer your customers 5-star service in English or Spanish.

Plans & Pricing
Female receptionist taking calls

Professional bilingual receptionists.

Give your Spanish-speaking callers professional support from a team of trained receptionists fluent in English and Spanish.

Speak your callers’ language and offer customer service that goes above and beyond.

Female virtual receptionist taking calls

The top features of a bilingual
answering service.

  • 24/7 customer service

    Give your customers 24/7 professional support with a team of bilingual receptionists.

  • Live chat answering

    We can answer chats on your website in Spanish or English.

  • Lead qualification

    Capture and qualify callers’ needs and convert more leads to customers.

  • Appointment booking

    Fill your calendar and take control of your schedule with secure appointment scheduling.

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Grow with Spanish answering.

29%

of businesses say they’ve lost customers for not providing multilingual support.1

Source: 1Intercom
Female virtual receptionist taking calls

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We’ve got you covered.

The frontline of your business.

The best bilingual answering service is the one that can handle the unique challenges of your business. Our friendly receptionists work day and night to support your callers.

From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your customers consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers and your goals. We work with you to create call flows that work for your clients, giving them the best experience possible.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or email.

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You’re in good company.

We’ve had nothing but top notch service & professionalism from everyone at AnswerConnect! I cannot thank you guys enough for quickly learning our business and adapting to our calls.

Alex Walsh

Archadeck of Chester County

I would give AnswerConnect 10+ stars if I could. An excellent service with amazing and friendly customer support. I’ve been using them for many years and I would recommend them to all business owners and friends.

Irene Borz

1 Team Realtors

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5 star service in your client's preferred language.

We work with you to determine custom call-handling protocols in advance. So, regardless of whether the call comes in in English or Spanish, we offer a tailored service every time.

Keep your front office open 24/7 to respond to every business inquiry.

Female receptionist with black headset

FAQs.

  • What is a bilingual answering service? arrow icon

    A bilingual answering service is a B2B customer service solution in which virtual receptionists fluent in multiple languages answer calls on behalf of your business. At AnswerConnect, our bilingual receptionist can handle your calls in English or Spanish.

  • Does a bilingual answering service cost extra? arrow icon

    Once you’ve chosen the answering plan that suits your business needs, you will be able to add-on our bilingual routing service. This will come with a small additional charge per month.

  • Do you provide after-hours answering? arrow icon

    Yes! Our team of bilingual receptionists work around the clock to ensure you capture every call. We can handle your overflow calls, after-hours calls, or even all your calls.

  • What industries can a bilingual answering service operate in? arrow icon

    We have a suite of clients across many industries. Including but not limited to:

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

See pricing.

Find the right plan for your business

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Choose your plan.

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $350 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.50 per additional minute

  • Best value badge
    Growth

    300 minutes

    $395 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

  • Standard

    400 minutes

    $575 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

|View larger plans
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There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

No one is too small to make a difference

Mindset

Carol Dweck

Our success is shaped not only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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