Find out more about the services that make up AnswerConnect.
The operator service used in businesses today echoes the small-town operator service of the 19th Century, but with modern-day innovations. I heard the Muzak version of Jim Croce’s “Operator” while...
In the challenging landscape of small business, where each missed call can represent a lost opportunity, the role of a receptionist is pivotal. However, traditional in-house receptionists can pose challenges...
Answering services for businesses are designed to seamlessly join with the company they represent. Remote phone associates answer the phone in a company’s name and follow customized scripts and phrases....
Answering service software has forever changed the face of the call center. Where “inbound call center” once brought to mind a large office building honeycombed with uniform cubicles, virtual call...
By 2050, a Spanish answering service will be less of a commodity and more of an absolute necessity. The Hispanic community is the fastest growing minority group in the country,...
2 Men 1 Truck Movers move to answering service to handle after-hours calls. Business growth ensues.
Customer service makes or breaks businesses. Are you providing 24/7 call coverage?