Our 2025 survey shows most Americans still prefer people over AI in customer service. Discover the stats proving why human connection still wins.
Save time and boost accuracy with Call Recording plus Call Transcription and summaries. Get more from every client conversation for just $30/month.
How much does a customer rating impact your business? Discover new data on how ratings & reviews influence trust, buying decisions, & customer loyalty.
We sat down with Dave Pyser from Visiting Angels of Pikesville to learn about his experience with AnswerConnect.
What’s the difference between customer support and technical support? And does your business need both support types? Find out this and more in our new article.
In today’s world, speed is a signal. It tells your customers: we see you, we’re ready, and you matter. When a potential client calls your business, a few seconds of...
Struggling to attract and convert customers? From tight budgets to lead nurturing, here are 9 key challenges - and how to overcome them. Read now!
Streamline calls with contact verification. Discover how to reduce repetitive tasks and enhance caller experiences with easy contact verification via desktop, mobile, or email.