Plans & Pricing

Business tips, research, articles & more.

5 Ways to Make Your Office Greener

Making your office more environmentally friendly doesn’t have to take a big investment of time or cash. In fact, some changes may even save your business money. Done right, each...

Terri Phillips
2 min read

Add Comments to a Message in Client Web Access

Our Client Web Access application lets you view and edit your staff directory and script or view and pay your bill, for example. You can also read your messages and...

Terri Phillips
< 1 min read

Announcing: AnswerConnect KnowledgeBase

Wondering about a term or acronym we’ve used? Want to get your live answering account firing on all cylinders? Like to find out answers for yourself, day or night? If...

Terri Phillips
2 min read

Live Answering and the Sword of Success

For a small business (and even for some bigger ones), success can be a bit of a double-edged sword. Of course we all want more conversions, more orders, more customers....

Terri Phillips
4 min read
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Client Spotlight: Textures-3D

Textures-3D is a design driven company created by CEO-Designer Carlos Alberto who perfected his craft in the eyewear business and was voted by 20/20 Magazine as one of top ten...

Terri Phillips
2 min read

Energy Efficiency — A Bright Idea for Business

One of our goals is to help our clients to be more efficient in their operations. By delegating customer service to us, you get an experienced team when you need...

Terri Phillips
2 min read

Flexible Work Works

Flex it Psychologists, physiologists, economists, and public health scholars from the National Institutes of Health and Centers for Disease Control and Prevention have released a study on flexible work—giving people...

Terri Phillips
2 min read

Fast Customer Support with Active Response

In today’s world of ecommerce and mobile technology, opportunity can come any time, from just about anywhere. For small and medium-sized businesses, it can be challenging to keep up. Fast...

Terri Phillips
3 min read