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After nearly a year of “lock-down” and with vaccines arriving, companies are starting to consider what a return to the office will look like. Or, in many cases, if it...

With the Texas freeze, thousands of people have been without running water, power, or heat. The influx of calls to plumbers and other contractors is creating issues for small businesses.

Starting 2021 with some good news, we can announce that, through our partnerships with several non-profit environmental organizations, we have now planted over 500,000 trees worldwide. Over the next 40...

Call transfers, or porting? Learn the difference and see which is right for you in this article

Having a variety of call types provides businesses with a unique call type that will help their company grow.

Human connection matters, no matter what time of day. Here is how to keep customer service 24/7.

Missing phone calls is never a great thing for business. Here's how to make the most on every call.