Find the latest advice, tips and solutions from the world of business and tech.
Work can be stressful—especially for the entrepreneur or small business owner. In the American Psychological Association’s (APA) 2014 Stress in America survey, 60 percent of people said work is a...
Making your office more environmentally friendly doesn’t have to take a big investment of time or cash. In fact, some changes may even save your business money. Done right, each...
The job description of a typical answering service says it handles calls for you. That’s an UNDERSTATEMENT. And if you’ve been ignoring the need for one because you think it’s...
AnswerConnect’s 24/7 availability depends heavily on a flexible workforce. We fully embrace the concept of remote work; some of our employees work in the office, some work from home and...
Discover our top hacks and actionable items to improve your phone call etiquette.
On March 31st, at 10 a.m., AnswerConnect employees gathered in the parking lot of the Pelican Pub Brewery at Cape Kiwanda. We were joined by hundreds of other volunteers carrying...
AnswerConnect leads are in a unique position: They’re in charge of several hundred remote workers. Some managers may quail slightly at the thought of managing a distributed workforce. After all,...
Is your business overwhelmed by constant calls, causing chaos instead of opportunities? Missed calls, frustrated clients, and the risk of losing business—imagine the impact on your brand. If handling a...