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On March 31st, at 10 a.m., AnswerConnect employees gathered in the parking lot of the Pelican Pub Brewery at Cape Kiwanda. We were joined by hundreds of other volunteers carrying...
AnswerConnect leads are in a unique position: They’re in charge of several hundred remote workers. Some managers may quail slightly at the thought of managing a distributed workforce. After all,...
Is your business overwhelmed by constant calls, causing chaos instead of opportunities? Missed calls, frustrated clients, and the risk of losing business—imagine the impact on your brand. If handling a...
Inbound sales representatives stand at a business’ front lines, informing their customers’ first impressions (and second, and third, and fourth). A business could have all its other external elements working...
Customer service makes or breaks businesses. Are you providing 24/7 call coverage?