Find the latest advice, tips and solutions from the world of business and tech.
People want to be heard and understood. Being a good listener is key in customer service, here's how.
Nothing beats human connection when it comes to customer service. Beat the bots with live answering.
Need lead capture tools? Here's how to make the most of your marketing leads.
Consumer service is built on trust and personal relationship. Live answering needs to stay personable.
Small businesses deserve to have peace of mind in knowing that they are covered 24/7. Here's how.
Time is the one currency we can never replace. Here is how to make the most of it.
Keeping humanity at the front of business is key in service. Here's how to upkeep customer service.
75% of clients are ‘annoyed’ when they can't talk to a live person. Keep your business in the 25%.