Opinions
How to improve call handling skills
It is said that if a person has a positive experience with a brand, they’ll tell one friend, but if they have a bad experience, they’ll tell three. And the first...
Dig into the freshest insights on business, technology and customer service.
It is said that if a person has a positive experience with a brand, they’ll tell one friend, but if they have a bad experience, they’ll tell three. And the first...
It's time to address the elephant in the room. Learn how to spot the signs of business stress and have an effective work-life balance.