Wondering about a term or acronym we’ve used? Want to get your live answering account firing on all cylinders? Like to find out answers for yourself, day or night?
If so, the new AnswerConnect KnowledgeBase is for you.
This online resource has answers to all kinds of Frequently Asked Questions about our service. (Of course, as always, we’re available anytime to answer your questions at (800) 531-5828 or clientservices@answerconnect.com.)
Search for keywords or browse categories like Getting Started (for the basics of setting up and using your new account) or Integrations (for info on how to seamlessly link your AnswerConnect account with other services, such as Zoho or Salesforce).
For those who really like to get hands-on, the KnowledgeBase has a series of posts to walk you through the various features of our Client Web Access system, which lets you make adjustments to your account on your own through a convenient dashboard. Need to change your hours, add a team member, or review past messages? It’s all there at your fingertips.
We’re excited to offer this resource. The KnowledgeBase is just one more way for you to connect with the answers you need. If you don’t find what you’re looking for, we’re always just a phone call or email away.
