Business tips, research, articles & more.

Just signed up for service? Great! Welcome! Here is a walk through of your CWA!

After nearly a year of “lock-down” and with vaccines arriving, companies are starting to consider what a return to the office will look like. Or, in many cases, if it...

With the Texas freeze, thousands of people have been without running water, power, or heat. The influx of calls to plumbers and other contractors is creating issues for small businesses.

Starting 2021 with some good news, we can announce that, through our partnerships with several non-profit environmental organizations, we have now planted over 500,000 trees worldwide. Over the next 40...

Call transfers, or porting? Learn the difference and see which is right for you in this article

Mutitasking, in essence, is... a little different. It's not what we've always believed it to be.

It's time to address the elephant in the room. Learn how to spot the signs of business stress and have an effective work-life balance.

Having a variety of call types provides businesses with a unique call type that will help their company grow.