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Discover our top hacks and actionable items to improve your phone call etiquette.

“Have you wondered what the best way to take care of  leather furniture or auto leather is?” asks Denene Collins, VP of Leather Pros Inc. I’m not going to lie,...

We can spend all the money in the world on advertising. We can tell you until we’re blue in the face about our great customer service, professionalism and reliability. But...

Samantha Moon founded Lunar Ink, an online wedding invitation and stationary boutique, after a potentially sobering realization: “I wasn’t very satisfied with my wedding.” So she made it her business...

There is nothing more frustrating than receiving a partial message, especially if it raises more questions than it answers. Who is this person? Am I supposed to call them back?...

Dr. Jim Reynaud approaches his practice, Reynaud Chiropractic, and his patients’ health through a collaborative, holistic approach: self-care, healthy food, consistent exercise, spirituality, spinal manipulation, and utterly pragmatic advice. Discussing...

Edward Kantor is president of Empire Diagnostic Solutions, a mobile diagnostics company that early-on identified information technology’s potential for smarter, faster medical diagnostics. Closing the time-lag between medical test and...

If things had taken a different turn, this would have been a much different blog post. Hard to see a poster shop employing hundreds of remote workers or servicing businesses...