What happens if my company name changes?

You can edit your company info in your AnswerConnect App.

However, you should alert AnswerConnect to any change, and you will need to work with client services to change the company name in your scripts.*

To change your company name:

1. Select Settings from the main menu.
2. Go to Company Details.
3. You’ll see your business name, location, email and phone number here.
4. Click on the pencil icon to edit the name.
5. After entering your new company name, click Save.

*You will also need to update your answering phrase independently.