To forward one or more messages to a member of your team, first, log in to your AnswerConnect App at my.answerconnect.app

Choose Messages from the menu on the left side of the screen, and then select the message you want to forward.

To forward the message, click Share from the bottom of the message.

You can choose to either forward the message via the app to a member of your team or via the email connected to your account.