Zoho + AnswerConnect = All-in-one customer service.
Take control of your intake and outreach with seamless connection.
What is the Zoho-AnswerConnect integration?
Zoho is a cloud-based software solutions provider. The company offers a powerful suite of software solutions to enable businesses of all sizes to connect with customers.
Get fresh leads and new contacts directly in your CRM to follow up in a flash with the Zoho - AnswerConnect integration.
Seamless connection.
The AnswerConnect - Zoho integration gives you the power to communicate across
platforms with just a click.
The trigger
New message
Your receptionist answers your call or chat and takes a message.
The action
Convert lead
Convert an existing lead to contact and account.
To explore how AnswerConnect and Zoho work together, try through 
Why integrate?
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Conquer lead capture
Say goodbye to disjointed customer journeys and hello to more leads.
Follow up faster
Respond to leads directly from your CRM and turn cold leads into contented clients.
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Smash silos
Break down the barriers between platforms and unify your communications.
Get connected in three simple steps.
1.Choose your integration.
You can find all our integrations under Advanced Settings in your AnswerConnect app.
2.Activate it.
Simply enter your Zoho username and password to activate.
3.We'll take care of the rest.
You're good to go! Enjoy seamless connection between your Zoho and AnswerConnect accounts.
Activate the integration now.
Activate
FAQs.
How does Zoho work?
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Zoho combines instant messaging, video-calling, and digital meeting spaces to enable your team to work, connect and collaborate anywhere.
How do I set up the Zoho - AnswerConnect integration?
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Simple! Follow the instructions listed under "Get connected in three simple steps" above.
How do I see my call information in my Zoho account?
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When configuring the workflow of the integration, you will be given the option to choose a module from the available options. Based on the choice of action made when setting up the integration, you'll find the information under the respective area. E.G. If you choose to create a new lead in your Zoho account when the message is taken, the respective information will automatically be transferred as a new lead from our system and appear as a lead in your Zoho account.
How do I send call messages to specific channels in my Zoho account?
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You will have to choose the respective channel based on the business requirement and it is good to check if the script has the required field to push information to the CRM.
Can I send messages to my receptionists through my Zoho account?
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No, you can't send messages to agents through your Zoho account.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com
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