Appointment taking and scheduling services.
Book more. Book better.
Plans & Pricing
How can a professional answering service help your business? Read on for the top benefits and a real example of how a business used answering services to grow
Answering and scheduling done right.
Appointment scheduling is a core part of business. But often, the appointment booking process is complicated and time-consuming for both you, and your clients.
With a phone answering service this process is simplified. Included
in all our answering plans is Setmore, a 5-star scheduling software. Our virtual receptionists help book your business appointments, freeing you valuable time.
The top features of appointment-taking
and scheduling services.
24/7 customer service
Give your customers 24/7 professional support with a team of virtual receptionists.
Live chat answering
We can answer chats on your website just like we do your calls.
Lead qualification
Capture and qualify caller’s needs and convert more leads to customers.
Appointment booking
Fill your calendar and take control of your schedule with secure appointment scheduling.
Keep clients on track with appointment reminders.
90%
Source: TechReportof business owners reported a decrease in no-show rates when they sent out appointment reminders.
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers for a personalized experience.
![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
Integrate with ease.
Customize your booking process with our seamless integrations.
We connect with all your favorite software so your appointment scheduling process is automated. Share your calendar across a variety of platforms and watch your business grow.
Setmore
Appointments, meetings and scheduling Anywhere.
![Salesforce logo]()
Salesforce
Automatically map call data into your CRM fields.
![Zoho logo]()
Zoho
Automatically send your call data to your CRM.
![Zendesk logo]()
Zendesk
Your customer information and messages in one place.
![Slack logo]()
Slack
Capture leads and share call info in a click through your Slack channels.
Zapier
Plug into 400+ CRMs and set custom triggers and events.
The frontline of your business.
The best appointment-taking and scheduling service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your team.
From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your customers consistently professional service.
1.Let’s talk.
Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.
2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or email.
You’re in good company.
“Our primary goal with customers isn’t to set appointments. If it happens that’s great, but we really just want customers to have a positive experience. However, we have found that the appointment set ratio has been higher since partnering with AnswerConnect! So that’s been a really nice benefit.
“Answer Connect has completely changed my business. I never miss calls any longer, I have appointments scheduled for me via my calendar - I can turn on and turn off appointment scheduling. The app is great for the desktop and my phone. They also gave me my own 'business number' that I can use and call through the app. I highly recommend AnswerConnect.
Find out more about an answering and
scheduling service.
Dig deeper into how an appointment scheduling service can help your business grow.
![Male receptionist smiling]()
AnswerConnect ServicesThe top 11 advantages
of using a professional answering service for your business![Phone tablets and desktop mockup]()
Business TipsOnline scheduling for business - make money & save time
Welcome to a world where time is of the essence and convenience reigns supreme. In the realm of modern business, efficiency is not just a luxury; it’s a necessity. Enter online...
![Male receptionist typing]()
AnswerConnect ServicesHow live receptionist services can empower business growth
Looking for a cost-effective way to enhance business growth? Discover how live virtual receptionists can help you get an edge on the competition and grow.
FAQs.
How do appointment-taking and scheduling services work?
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Our appointment-taking and scheduling services work in 3 simple steps.
- We learn about your business and appointment booking preferences.
- We start working with you, to handle your incoming calls and chats. Our receptionists can book your appointments by phone, or support customers to do it online.
- View all your appointments and customer interactions through the AnswerConnect app.
Can clients schedule appointments outside of normal business hours?
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Yes. Our service operates 24/7, so even when you’re out of office clients can schedule appointments. Update your calendar with your availability, so clients can only book appointments at a time convenient to you.
What features are included with the appointment scheduling service?
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Our appointment scheduling service includes:
- Appointment booking
- 24/7 call answering
- Live chat
- Call routing and transfers
- Bilingual services
And so much more!
What happens if I need to view or manage my calendar on the go?
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Stay in control of your calendar through the AnswerConnect app. Our app works across mobile and desktop, so you can easily make changes while on the go.
Is it possible to adjust my appointment scheduling plan?
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Yes! You can do this yourself through the AnswerConnect app, or contact a member of our client services team to help you. Our client services team can be reached at 800-531-5828.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com
See pricing.
Find the right plan for your business.
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