24/7 call transfer
& routing service.

Connect callers to the right people with a
call transfer and routing service.

Plans & Pricing
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How can a call transfer service help your business?

55% of inbound calls are from new potential customers1 and
existing customers don’t want to wait. Without a clear phone routing protocol, you can miss opportunities and even lose customers.

A call routing and transfer service can manage your calls for you
24/7 to connect customers to the right level of support, fast.

Source: 1Service Direct
Female receptionist with black headphone

Why companies use a call transfer service.

  • Transfer urgent calls

    Make sure urgent calls get to the right person immediately.

  • Customized brand scripts

    Keep a consistent experience with receptionists reflecting your brand’s values.

  • Flexible protocols

    Create a process for every type of inquiry and adjust them at any time.

  • Lead capture and qualification

    Virtual receptionists capture and qualify every lead so you can focus on converting the best.

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Start calls the right way.

74%

of people who have a bad phone experience would
choose another business next time2

With a call routing and transfer service, every caller is welcomed by
a human who is ready to help.

Source: 2GlobeNewswire
Male receptionist with black headset

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

The voice (and ears) of your business.

The best call routing and transfer service is the one that can handle the unique challenges of your business.

From lead qualification to 24/7 live chat support, they combine expertise, efficiency and empathy to give your customers consistently professional service.

  • 1.Let's talk.

    We work with you to create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or
    email.

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Flexible pricing. Monthly rolling contracts.

We understand that businesses’ needs change, so our plans are
fully scalable. Upgrade or download your plan at any time.

see plans
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Hear how we sound.

00:0400:00
You are listening to Emily!

To hear how we could answer your calls, enter your
details and call us for free.

To hear how we could answer your calls, call us for
free on the number below.

To hear how we could answer your calls, enter your
company name and call us for free.

By submitting this form you agree to our privacy policy.

We may email, text or call you to follow up. You can opt-out any time.

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FAQs.

  • How does a call transfer and routing service work, and will it help my business grow?

    A call transfer and routing service ensures callers get to speak to a human who welcomes and connects them to the right person/department based on the criteria you’ve given. It helps you grow your business by providing a world-class phone
    service, which is a powerful sales tool.

  • Is your call routing service available 24/7, does it cost more?

    Our call transferring and routing service is available 24/7. Our pricing plans are based on the number of minutes that you
    use each month, so the time of day that we answer your calls will not cost you more.

  • How much does a call routing service cost?

    Our pricing plans are based on the number of minutes used. Learn more about plans and pricing.

  • Why should my business hire an outsourced answering service for answering calls instead of a call center or in-house
    staff?

    An answering service costs less time and money than setting up and creating an in-house call center, and it also gives you greater flexibility.

  • Is a call routing service available for small businesses?

    Absolutely, AnswerConnect provides call transfer and routing services for many small and medium-sized businesses. Our
    plans are fully flexible and can be upgraded or downgraded at any time.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

See pricing.

Find the right plan for your business.

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

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Choose your plan.

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $350 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Basic scripting
    • CRM integrations
    • Desktop & mobile app
    Sign up

    $2.50 per additional minute

  • Best value badge
    Growth

    300 minutes

    $395 per month

    No setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

  • Standard

    400 minutes

    $575 per month

    + $49.99 setup fee

    • Real people, 24/7
    • Customizable scripting
    • CRM integrations
    • Desktop & mobile app
    • Live chat support
    Sign up

    $1.85 per additional minute

|View larger plans
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There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

No one is too small to make a difference

Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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